Vacancies

We are now looking to recruit an NVQ Assessor to support our NVQ Team. The successful candidate will be responsible for assessing and supporting learners towards their Level 6 NVQ Diploma in Occupational Health and Safety. This role requires a combination of in-depth knowledge of health and safety practices, excellent communication skills, and the ability to manage a diverse caseload independently whilst delivering world-class customer service.

Responsibilities

• Assessing the Level 6 NVQ Diploma in Occupational Health and Safety.

• Conducting Internal Quality Assurance on other Assessors work.

• Supporting delegates through their qualification and ensuring they complete in a timely manner.

• Conducting regular reviews and progress meetings with the delegates.

• Maintaining accurate records of your delegate’s progress.

• Ensuring quality standards are met.

• Liaising with the NVQ Manager to address any issues or concerns.

• Staying up to date with industry developments and best practices.

• Promoting a culture of health and safety within the learning environment.

What you’ll need to be considered for this role:

• Assessors’ qualification (Essential)

• IQA Qualification or willing to work towards

• CertIOSH status or able to obtain prior to start date

• 3-years Health and Safety experience (Essential)

• Level 6 Health and Safety qualification (Essential)

• Excellent communication and critical thinking skills

• Proficient in using IT and learning management software

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.

Job Type: Full-time/ Permanent contract

Schedule: 8-hour shift (9am-5pm, Monday-Friday)

Location: Remote

Since our inception in 2005, we’ve been at the forefront in offering diverse training services including classroom, virtual, e-learning, and bespoke in-house sessions to a wide range of sectors.

As a proud NEBOSH Gold Partner, with an impressive customer satisfaction track record, we are dedicated to delivering top-notch and engaging training. This commitment is mirrored in our desire to expand our consulting and training arm to better serve our diverse clientele.

As an Associate Health and Safety Trainer/Consultant, you will:

-        Deliver both accredited and bespoke health and safety training courses, including IOSH, NEBOSH, and more, across a variety of settings — whether in the classroom, at clients' premises, or virtually.

-        Ensure that all performance and quality objectives are met consistently.

-        Grade assessments and conduct NEBOSH Open Book Exam Closing Interviews as needed.

-        Maintain accurate and timely reporting as required by Phoenix Health & Safety standards.

-        Engage in moderation and quality assurance activities to ensure the superior delivery of training. 

What you’ll need to be successful:

-        CertIOSH or higher

-        Demonstrable consultancy experience

-        Proven experience in delivering versatile health and safety training courses including IOSH and NEBOSH

-        A professional training qualification (e.g. IOSH train the trainer, level 3 adult training award).

Application Process:

If you are ready to take your career to the next level with a dynamic and forward-thinking team, we want to hear from you.

Interested candidates are invited to forward their CV and cover letter to [email protected]

Phoenix HSC, a leading health and safety training company, operating nationwide, are seeking a passionate and dedicated health and safety professional to join our team as a Development Trainer.

Your role as a Development Trainer will be to deliver captivating IOSH courses whilst building your experience and skillset up with the guidance of Phoenix. To be successful in this role, you will need a desire to want to help bring out the best in others, as well as wanting to continually challenge yourself by training for new qualifications.

Must haves to apply for this role:

TechIOSH status proudly shining on your CV

• A minimum of 2 years‘ experience within the health and safety industry

• A minimum of 2 years’ training experience within the health and safety space (a track record of delivering bespoke/short health and safety courses, such as DSE, risk assessment, etc.)

• A recognised adult training qualification (Level 3 PTLLS, Level 3 AET, or IOSH Train the Trainer)

• A hunger to step up your game and join the big leagues, delivering IOSH and eventually NEBOSH courses

Expected Duties:

• Deliver engaging courses via face-to-face classroom courses and online virtual training

• Provide continued evaluation, support, and coaching for all learners

• Commit to staying up to date with any industry changes or updates

• Commitment to developing your skillset by studying for new qualifications provided by Phoenix

This is more than a job, it's a fast-track ticket to the top by providing you with the opportunity to step into the big leagues and raise the bar on health and safety training. Phoenix HSC is your platform to shine. Time to show the world what you are made of.

Ready to ignite your career with Phoenix HSC? Apply now and join us as we continue to take health and safety training to new, unprecedented heights!

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.

Phoenix Health & Safety is one of the leading providers of Health and Safety training in the UK and South Africa. We provide classroom, e-learning and in-house training to individuals and businesses across every sector of the economies that we operate in.

Established in 2005, we are privately owned with a supportive Venture Capital partner. We have an ambitious but achievable growth plan for the next three years, that will see us expand our operations across Africa and the Middle East.

As a NEBOSH Gold Partner, with a strong customer rating who takes pride in the satisfaction our clients get from the delivery of quality and engaging training, we are now looking to expand our in-house training and consultancy team to work with our diverse customers.

We have a strong tradition of being innovative in our delivery, ensuring our training team are among the best qualified and developed in the industry.

As a trainer you will deliver IOSH, NEBOSH and other health and safety related courses in a variety of settings – in classroom, clients' premises, and virtually.

As a trainer, you will:

• Deliver accredited and bespoke health and safety training, ensuring performance and quality targets are achieved

• Mark assessments from training, as required

• Perform NEBOSH Open Book Exam Closing Interviews

• Complete accurate and timely paperwork and reports as required by Phoenix

• Assist with the development of new training materials

• Participate in moderation and quality checks of training delivery

As a consultant, you will:

• Visit clients to assess their needs, provide advice and assistance on occupational health and safety

• Conduct consultancy work including audits, risk assessments and inspections as required

• Provide sound written advice and interpretations on occupational health and safety law and best practice issues

• Prepare and proofread any required health and safety documentation

• Build and maintain excellent client relationships, seeking new business opportunities where appropriate

We would be looking for you to have the following level of accreditation or experience:

• CMIOSH, or working towards

• Experienced in delivering IOSH, NEBOSH and/or CITB awards

• In possession of a training qualification (such as PTLLS)

• Ideally have consultancy experience

• First class attitude in dealing with students, clients and colleagues

This role will require a need for travel and overnight stays. Regardless of where you are based, there’s always the need for flexibility, as you may work across the UK or internationally if you are willing. We have a geographically diverse team and aim to ensure that work is within a commutable distance for the team, but this is not always the case.

We are looking for people who are comfortable working remotely.

While we are interested in talking to people across the UK, we have an immediate focus in the Midlands and Greater London area.

We are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Work Remotely

• Yes

Job Types: Full-time, Permanent

For the role of Self-Employed Exam Invigilator, you will conduct closing interviews with our students. During this interview, you will lead a discussion which will provide assurance that the assessments submitted by the learner is their own original work, which they have produced without any improper assistance. 

You do not need to have experience within the Health and Safety sector to be considered for this role, however, you will need to be comfortable asking questions in a formal setting and asking probing questions so experience in interviewing is essential.  

Requirements for the role:  

• Experience in Interviewing

• Experience in teaching/assessing (advantageous but not essential)

• Interpersonal skills to provide assurance to learners 

• Competent in using a computer 

• Use of own Laptop/Computer and internet  

• Experience using Zoom and Microsoft Teams  

• Ability to take accurate notes during interviews  

If this role is of interest to you, please send your CV to [email protected]  

Job Title: Study Support Manager 

Location: Remote 

Department: Study Support 

Reports To: Head of Operations  

Position Type: Full-time, Permanent 

About Phoenix Health and Safety 

Phoenix Health and Safety is a leading provider of health and safety training and consultancy services. Our mission is to equip individuals and organisations with the knowledge and skills needed to create safe and compliant workplaces. We are committed to innovation and excellence in learning and are seeking a dynamic Study Support Manager to lead our study support team and enhance our support services for delegates. 

Position Summary 

The Study Support team is integral to helping our delegates optimise their learning journey and achieve success in their assessments. Key aspects of the Study Support function include responding to delegate queries, conducting group question and answer sessions, and providing mock papers marking and feedback.  

As the Study Support Manager, you will oversee a team of Study Support Advisors dedicated to supporting our delegates through their learning journey. You will play a key role in driving team performance, ensuring quality standards, and incorporating digital tools and personalised support systems to cater to diverse learning needs. This position is essential to providing an adaptive study experience and continuous improvement of our resources. The successful candidate will work closely with our Lead Trainer and Product team, contributing to the development of training materials and resources. 

Key Responsibilities 

• Leadership and Team Management 

• Lead, mentor, and manage a team of Study Support Advisors to ensure high standards of support for our delegates. 

• Oversee team workload, providing guidance on marking and feedback, and supporting team members in achieving their goals. 

• Conduct regular performance reviews and identify opportunities for team training and development. 

• Quality Assurance and Standards 

• Ensure quality standards in marking, assessments, and study support align with organisational expectations and IOSH standards. 

• Conduct internal quality assurance and ensure the integrity and consistency of feedback and grading practices. 

• Digital and Adaptive Learning Initiatives 

• Champion the integration of digital tools and personalised learning systems to create an adaptive study support experience. 

• Identify and implement innovative support strategies tailored to the diverse learning needs of delegates. 

• Resource and Product Development 

• Collaborate with the Lead Trainer and Product team to develop and refine training materials and support resources. 

• Contribute insights to ensure our study support offerings align with market trends and meet the evolving needs of our delegates. 

Qualifications and Experience 

• Professional Requirements 

• Chartered Member of IOSH (Institution of Occupational Safety and Health). 

• Proven experience as an examiner or in an equivalent assessment capacity. 

• Experience in conducting internal quality assurance within a training or education setting. 

• Skills and Competencies 

• Strong leadership and team management skills with a focus on motivating and empowering team members. 

• Excellent communication and interpersonal skills with the ability to provide constructive feedback. 

• Knowledge of digital learning tools and a commitment to enhancing learning through technology. 

• Strategic thinker with an ability to adapt to changing needs and drive continuous improvement. 

• Desirable 

• Familiarity with NEBOSH and the open book exam process. 

• Experience working in a learning or educational setting focused on adult learners. 

What We Offer 

• Competitive salary and benefits package. 

• Opportunities for professional development and career progression. 

• A supportive and collaborative working environment. 

Application Process 

Please submit your CV, along with a cover letter highlighting your experience and qualifications relevant to this position. Applications should be sent to [email protected]. 

Phoenix Health and Safety is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Hours – Full time, Monday – Friday (9am – 5pm)

Location – Cannock, Staffordshire

Job Purpose

The role plays a vital part in the administration and smooth running of the Operations Department ensuring all course procedures and policies are adhered to. Excellent customer service is vital to this role, as is the ability to work accurately and efficiently. The ideal candidate will be competent in prioritising and working with little supervision. The successful candidate will be self-motivated, trustworthy and work alongside a team of 7 people in the operations administration department.

Key Skills Required

• Proven experience as an administrator (minimum 2 years)

• Outstanding communication and interpersonal abilities.

• Excellent organisational skills.

• Strong attention to detail.

• Strong prioritisation skills.

• Ability to handle confidential information.

• Ability to multitask.

• Excellent customer service skills.

• Ability to manage own workload and assist team members if needed.

• Ability to adapt to new software packages and experience on E-Learning packages is desirable.

• Fully conversant in Microsoft Word and Excel.

• Keys Responsibilities

• Managing the administration for courses.

• Enrol delegates onto their respective online account.

• Registering delegates with the awarding body.

• Process and submit course results.

• Creating and running reports for Clients.

• Sending course certificates out to students within the KPI deadline.

• Assisting colleagues with general administration.