Study Support

If you are an e-Learning student, in your learning portal, your course has an introduction section. This is your starting point. You need to view the onboarding information and then move onto all the information in this section before moving onto your core reading. For classroom and virtual classroom students, your course tutor will go through this with you on your opening session.

Unfortunately, this is prohibited by NEBOSH as this is classed as a Premark however, there are lots of useful documents to assist you to be successful within your learning resources.

For the OBE (Open Book Exam) examinations, you can request the markers breakdown directly from NEBOSH via [email protected]. For practical assessments, this is released automatically on the following working day. 

Certificates are sent by NEBOSH 20 workings days from the date of declaration to a third-party printer. They are then issued to us where we will then contact you to confirm the postal address. Upon us contacting you they should then be received within three working days. 

This is not always possible, however, if you have submitted all the mock assessments and completed them in full, provide the question paper, answer booklet and the markers breakdown, the Study Support Team will assess this on a case-by-case basis but as an overview review only – each question will not be broken down, only the paper. 

These can be located on your learning portal or via the Study Support Team via [email protected]. Please only use the resources or your submissions could be rejected. 

For the certificate courses, each course has a mini mock and three full mock assessments. For our diploma courses, we have a mini mock and one full assessment per unit now, but these resources are being developed. 

You need to start the mock process once all of the core reading is complete for all of our courses. We advise to allow six weeks for the certificate courses and ten weeks for the diploma courses. Please do not book any examinations until at least 2 mocks are completed for the certificate and one full mock for the Diploma. 

Whilst this is not always guaranteed, we carefully analyse all our examination results and out of 99% of the referred students, these are found to have not completed the mock process in full. 

You must achieve your full qualification within five years from the date of your first examination. You can therefore book your practical assessments when you feel ready. You will need to source a suitable location for your practical assessment prior to booking the examination. 

The Study Support Team are here to support you Monday – Friday 9am – 5pm. 

You will be offered the opportunity to transition over to the Study Support Team to continue with the mock process. 

This is a very personal decision which only you will know the answer to.

Firstly, it will depend on whether you feel comfortable and confident and basing your decision on the feedback on the mock paper that you have received from the tutors.

It is advised that you only review the guidance information. NEBOSH can change the examination templates; therefore, we strongly advise waiting to start the actual assessment until you have received the templates as part of the examination package. 

This allows us to give you structured feedback and to help develop your answers overtime by continuous improvement. It also ensures fairness to all students. 

For you to assess your final mark for the mock so that you can establish if this was the real examination what the final mark would be, but it also prevents you becoming stuck onto a question which could be detrimental to your study. We do revisit any questions that were marked less than 60% once all mocks have been completed.

It is recommended that you do use your own place of work as this is the area in which you are the most familiar and will have the knowledge to meet the essential criteria.

You can approach any local businesses or charities.

Yes, you can transfer to any method of learning by contacting our sales teams via [email protected] for UK Students and [email protected] for International students.

Unfortunately, these are only offered for the Diploma courses.